The Problem

Your Patients Are Dropping Off PAP Therapy

The industry focuses on 90-day compliance. That's where most programs stop. But research shows many patients need at least 6 months to build lasting PAP habits.

73%

Adherence at 90 days

55%

Adherence at 6 months

42%

Adherence at 12 months

* DME industry averages

The Adherence Gap

Sanusom Adherence – First 12 Months

Sanusom retains over 40% more long-term PAP patients than the industry average.

Long-Term Habits

Results That Last Beyond 12 Months

Sanusom's 6-month coaching program drives the behavior change needed for patients to stay on therapy for years — not just months.

→82% more adherent patients at 48 months
→Patients who stay on therapy remain part of your active census and your revenue stream
→A 6-month investment pays off for the life of the patient

48-Month Patient Retention

For Physicians and Sleep Practices

Everything Your Practice Needs

🧠

Behavior Change by Design

Psychological approach to long-term adherence — education, motivation, troubleshooting, and proactive intervention before patients quit.

⚡

Empower Your Care Team

Searchable education library lets non-clinical staff resolve the most common PAP issues quickly and confidently.

📊

Research-Backed Protocols

Data-driven alerts, proactive outreach, and proven interventions — designed to keep patients on therapy.

Patient Dashboard

🎯

Intelligent Prioritization

Presents patients that need help at the right time.

⏱️

Built-In Encounter Timer

Integrated timer and note-taking keeps documentation effortless.

🔧

Guided Interventions

Pre-written scripts triggered by objective data. Searchable by symptoms, FAQs, comorbidities.

Intervention Suggestion

CSV Superbill

→Complete billing delivered by the 10th of each month
→Monitoring days, encounter time, call time, total time

Individual Patient PDFs

→Supports provider review and treatment plan updates
→Ready to upload to your EHR
→Clean, audit-ready documentation

Supported CPT Codes

994539945499457994589944599470

Clean billing documentation = faster reimbursement, fewer denials and successful audits.

Patient PDF Example

Phase 1

Existing Patients

Outreach to patients set up on PAP in the last 12 - 24 months through ringless voicemail and text enrollment campaigns.

Phase 2

New Patients

Identify RPM-eligible patients and enroll during visits.

Phase 3

Staff Training

You identify your program lead, and we help develop staffing metrics and train your team virtually or onsite.

Ongoing

Continuous Support

Billing, compliance, payer insights, and staffing guidance — we're with you long-term.

✓ FDA Registered Class 1 MDDS✓ All PAP Manufacturers✓ Experienced RPM Team✓ Proven Protocols

Let's Talk About Your Practice

A few questions to get the conversation started:

•How many patients have you initiated PAP therapy in the last 12-24 months?
•What does your current adherence program look like?
•What if you could retain 40%+ more of those patients on therapy?

💬

Ready to talk?

We'll walk through your current setup, identify opportunities, and show you exactly how Sanusom fits.

Schedule a Conversation

The Problem

Your Patients Are Dropping Off PAP Therapy

You invest heavily to acquire each new PAP patient. Without sustained adherence support, more than half abandon therapy within a year — taking their resupply revenue with them.

58%

of new patients abandon PAP within 12 months

$532

in missed revenue per lost patient over 4 years

6 Months

to build lasting habits — most DMEs stop at 90 days

The Adherence Gap

Sanusom vs. DME Industry Average – 12 Months

Sanusom retains over 40% more long-term PAP patients — protecting your resupply revenue.

Long-Term Value

Protect Resupply Revenue Beyond 12 Months

Sanusom's 6-month coaching platform builds the habits patients need to stay on therapy for years.

→Adherence gains hold — 82% more patients still on therapy at 48 months
→Each retained patient = $532 in additional revenue over 4 years
→A 6-month investment pays off for the life of the patient relationship

48-Month Patient Retention

For DME Suppliers

Grow Your Census. Protect Your Revenue.

The math on 100 setups / month over 4 years

Revenue per Patient — 100 New Setups / Month

DME Average

With Sanusom

Machine Revenue (73% / 83%)

$694

$789

Resupply Year 1 (42% / 60%)

$259

$370

Resupply Year 2 (34% / 52%)

$209

$320

Resupply Year 3 (28% / 45%)

$172

$277

Resupply Year 4 (22% / 40%)

$136

$246

Total per Patient

$1,470

$2,002

100 / Month × 12 = 1,200 Patients

DME Average

$1.76M

With Sanusom

$2.40M

Additional Revenue

$640K

over 4 years — $13K/month

* Machine: $950 avg. revenue per compliant patient. Resupply: $220 avg. revenue per reorder × 2.8 reorders/year, adjusted for attrition.

Become the DME Referring Physicians Prefer

Prove long-term patient outcomes to referring physicians — and earn the referrals that follow.

+14%

Higher compliance at 90 days

+43%

More patients on therapy at 12 months

+82%

More patients on therapy at 48 months

What You Can Show Physicians

→Share long-term adherence outcomes with referring physicians
→Prove patient retention beyond the 90-day window
→Demonstrate your commitment to patient success
→Build relationships that drive long-term referral volume

🔄

Retain More Patients

Proactive monitoring and intervention for 6 months keeps patients on therapy longer — protecting resupply revenue for years, not months.

⚡

Empower Your Team

Searchable intervention engine lets staff resolve common PAP issues quickly and confidently — no clinical hires needed.

🏆

Win More Referrals

Show referring physicians real adherence outcomes. Become the DME they recommend because you deliver results they can see.

Sleep Coach Dashboard

Phase 1

New Patient Workflow

Easy enrollment regardless of device manufacturer.

Phase 2

Staff Training

You identify your program lead, and we help develop staffing metrics and train your team — no clinical hires required.

Phase 3

Continuous Support

Staffing guidance, outcome reporting, referral source materials — we're your long-term adherence partner.

Ongoing

Growth and Optimization

Regular performance reviews, adherence benchmarking, and strategy sessions to maximize patient retention.

✓ All PAP Manufacturers✓ No Clinical Staff Required✓ Proven Adherence Protocols✓ Virtual and Onsite Training

Let's Talk About Your DME

A few questions to get the conversation started:

•How many PAP patients have you set up in the last 12 months?
•What does your current adherence program look like?
•What would retaining 40%+ more patients mean for your resupply revenue?

💬

Ready to talk?

We'll walk through your current setup, identify opportunities, and show you exactly how Sanusom fits.

Schedule a Conversation

Over 50% of PAP patients quit within a year.

Your Patients Are Dropping Off PAP Therapy

Results That Last Beyond 12 Months

Everything Your Practice Needs

Behavior Change by Design

Empower Your Care Team

Research-Backed Protocols

Intelligent Prioritization

Built-In Encounter Timer

Guided Interventions

CSV Superbill

Individual Patient PDFs

Supported CPT Codes

Existing Patients

New Patients

Staff Training

Continuous Support

Let's Talk About Your Practice

Ready to talk?

Your Patients Are Dropping Off PAP Therapy

Protect Resupply Revenue Beyond 12 Months

Grow Your Census. Protect Your Revenue.

The math on 100 setups / month over 4 years

Become the DME Referring Physicians Prefer

What You Can Show Physicians

Retain More Patients

Empower Your Team

Win More Referrals

New Patient Workflow

Staff Training

Continuous Support

Growth and Optimization

Let's Talk About Your DME

Ready to talk?

Contact Us

Terms and Conditions

1. Interpretation and Definitions

2. Acknowledgment

13. Contact Us

Report Suspected Fraud or Misconduct

Privacy Policy

Contact Us