Terms and Conditions

Last updated: February 23, 2026

Please read these terms and conditions carefully before using Our Service. By using the Service, You agree to the collection and use of information in accordance with this Terms and Conditions and our Privacy Policy.

1. Interpretation and Definitions

1.1 Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

1.2 Definitions

For the purposes of these Terms and Conditions:

Affiliate

means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

Country

refers to: Tennessee, United States.

Company

(referred to as either “the Company,” “We,” “Us” or “Our” in this Agreement) refers to Sanusom LLC, 10 Cadillac Dr # 350, Brentwood, TN 37027, United States.

Device

means any device that can access the Service such as a computer, a cellphone, or a digital tablet.

Service

refers to the Website and any SMS/text messaging programs operated by the Company.

SMS/Text Messaging Service

means any short message service (SMS), multimedia messaging service (MMS), or other text-based communication sent by or on behalf of the Company to Your mobile device.

Terms and Conditions

(also referred to as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.

Third-party Social Media Service

means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.

Website

refers to Sanusom, accessible from http://buyengage.com/staging-sanusom.

You

means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

2. Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that You are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

3. SMS/Text Messaging Terms of Service

3.1 Program Description

The Company operates SMS/text messaging programs that may include, but are not limited to: transactional messages (order confirmations, shipping updates, appointment reminders), promotional messages (marketing offers, discounts, product announcements, event invitations), informational messages (account alerts, service notifications, policy updates), and conversational or two-way messaging for customer support.

3.2 Consent and Opt-In

By providing Your mobile phone number and opting in to Our SMS/Text Messaging Service, You expressly consent to receive recurring automated text messages from or on behalf of the Company at the phone number You provided. Consent is not a condition of purchasing any goods or services. You may provide consent through any of the following methods:

  • Entering Your phone number on Our Website or mobile application and checking the
    appropriate consent box
  • Texting a designated keyword (e.g., “JOIN,” “START,” “YES,” or other keyword as advertised) to Our designated short code or phone number
  • Providing written consent on a physical or digital form
  • Verbally providing consent during a phone call (which may be recorded for verification)

By opting in, You confirm that You are the owner or authorized user of the mobile device and phone number provided, and that You are authorized to approve the applicable charges.

3.3 Types of Messages

You may receive the following types of messages depending on Your opt-in selections:

  • Transactional Messages: Order confirmations, delivery/shipping notifications, appointment reminders, account verification codes, password resets, and other service- related communications.
  • Promotional/Marketing Messages: Special offers, discounts, coupons, product recommendations, new product or service announcements, event invitations, loyalty program updates, and other marketing communications.
  • Informational Messages: Account alerts, billing reminders, service updates, policy changes, and other administrative notices.
  • Two-Way/Conversational Messages: Customer support interactions, feedback requests, survey invitations, and other interactive communications.

3.4 Message Frequency

Message frequency varies based on the type of program and Your interactions with the Company. Promotional message frequency will not exceed 15 messages per month unless otherwise disclosed at the time of opt-in. Transactional and informational messages will be sent as triggered by Your activity or account status. You understand and agree that message frequency may vary.

3.5 Opt-Out / How to Unsubscribe

You may opt out of receiving SMS/text messages at any time by texting STOP to any message You receive from Us, or to Our designated short code or phone number. Upon receipt of Your STOP request, You will receive a single confirmation message confirming Your opt-out. After opting out, You will no longer receive text messages from that specific program. If You are enrolled in multiple messaging programs, You may need to opt out of each one separately.

You may also opt out by contacting Us at steve@buyengage.com or by any other reasonable means.

Please note that opting out of promotional messages does not automatically opt You out of transactional messages related to Your account or purchases, and vice versa. You may separately opt out of each category.

3.6 Help and Support

For help or information regarding Our text messaging programs, text HELP to Our designated short code or phone number, or contact Us at steve@buyengage.com. You may also call customer support or visit Our Website for additional assistance.

3.7 Message and Data Rates

Message and data rates may apply to any messages sent to or received from the Company. Please contact Your wireless carrier for details regarding Your messaging plan and any applicable charges. The Company is not responsible for any charges incurred as a result of text messages sent to or from the Company.

3.8 Carrier Disclaimer

Carriers (e.g., T-Mobile, AT&T, Verizon, etc.) are not liable for delayed or undelivered messages. Delivery of messages is subject to effective transmission from Your network operator and is outside of Our control.

3.9 Supported Carriers

Our SMS/Text Messaging Service is designed to work with most major U.S. wireless carriers. However, not all carriers are supported, and the Company does not guarantee compatibility with all carriers or devices. If You change or deactivate Your phone number, You are responsible for notifying the Company promptly and updating Your preferences.

3.10 Privacy and Data Use for SMS

We collect and use Your mobile phone number and related information (e.g., opt-in status, opt- out requests, message history) solely for the purposes of administering Our SMS/Text Messaging Service and as described in Our Privacy Policy. We will not sell, rent, or share Your mobile phone number or opt-in data with third parties for their own marketing purposes without Your express consent. Information shared via text message may be shared with the following categories of third parties solely to facilitate message delivery and program administration:

  • SMS platform/messaging service providers
  • Mobile carriers and aggregators
  • Service providers who assist with message delivery, analytics, and compliance

All third parties are contractually obligated to protect Your data and use it only for the purposes described herein.

3.11 TCPA Compliance

The Company’s SMS/Text Messaging Service is operated in compliance with the Telephone Consumer Protection Act (TCPA), as amended, and all applicable Federal Communications Commission (FCC) rules and regulations. By opting in, You provide Your prior express written consent (as defined by the TCPA) to receive autodialed and/or prerecorded text messages from the Company. You understand that Your consent is being given freely and is not required as a condition of any purchase.

3.12 CAN-SPAM and CTIA Compliance

The Company adheres to the guidelines set forth by the Cellular Telecommunications Industry Association (CTIA) and complies with all applicable provisions of the CAN-SPAM Act, where applicable to electronic messages. All commercial messages will include clear identification of the sender and an easy mechanism to opt out.

3.13 State-Specific Texting Regulations

Certain states impose additional requirements on text message marketing and communications. Where applicable, We comply with all state-specific laws and regulations, including but not limited to:

Certain states impose additional requirements on text message marketing and communications. Where applicable, We comply with all state-specific laws and regulations, including but not limited to:

  • California: Compliance with the California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA) regarding collection and use of personal information, including phone numbers.
  • Florida: Compliance with the Florida Telephone Solicitation Act.
  • Washington: Compliance with Washington’s Commercial Electronic Message laws.
  • Other states: Compliance with any additional state laws governing automated text messages, telemarketing, or consumer communications.

If You are a resident of a state with additional consumer protection requirements for text messaging, You may have additional rights as outlined in Our Privacy Policy or upon request.

3.14 Prohibited Conduct

You agree not to:

  • Provide false, inaccurate, or misleading information when opting in to Our SMS/Text Messaging Service.
  • Opt in using a phone number that You do not own or are not authorized to use.
  • Use the SMS/Text Messaging Service for any unlawful, harassing, threatening, or fraudulent purpose.
  • Attempt to intercept, redirect, or interfere with messages sent by the Company.
  • Reply to messages with abusive, threatening, or unlawful content.

The Company reserves the right to terminate Your participation in the SMS/Text Messaging Service if You engage in any prohibited conduct.

3.15 Warranty Disclaimer for SMS

The SMS/Text Messaging Service is provided “AS IS” and “AS AVAILABLE.” The Company makes no warranties, express or implied, regarding the availability, timeliness, accuracy, or completeness of text messages. The Company does not guarantee that messages will be delivered to all devices, through all carriers, or in a timely manner. Delays or failures in message delivery may occur due to factors beyond Our control, including carrier issues, device compatibility, network congestion, or technical failures.

3.16 Limitation of Liability for SMS

To the maximum extent permitted by law, the Company shall not be liable for any damages, losses, or expenses arising from or related to: (a) Your participation in or inability to participate in the SMS/Text Messaging Service; (b) delayed, undelivered, or misdirected text messages; (c) any errors, interruptions, or failures in the SMS/Text Messaging Service; (d) unauthorized access to or alteration of Your transmissions or data; (e) any charges imposed by Your wireless carrier related to text messaging; or (f) any other matter relating to the SMS/Text Messaging Service.

4. Links to Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company. The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

5. Termination

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately. If Your account or access is terminated, Your enrollment in any SMS/Text Messaging Service programs will also be terminated, and You will no longer receive messages unless You re-enroll.

6. Limitation of Liability

Not with standing any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven’t purchased anything through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party’s liability will be limited to the greatest extent permitted by law.

7. “AS IS” and “AS AVAILABLE” Disclaimer

The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice.

Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

8. Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

9. Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

9.1 For European Union (EU) Users

If You are a European Union consumer, You will benefit from any mandatory provisions of the law of the country in which You are resident.

9.2 United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a “terrorist supporting” country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

10. Severability and Waiver

10.1 Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

10.2 Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party’s ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.

11. Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on Our Service. You agree that the original English text shall prevail in the case of a dispute.

12. Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Changes to Our SMS/Text Messaging Terms will be communicated via text message to active subscribers and/or posted on Our Website. Continued participation in Our SMS/Text Messaging Service after changes are communicated constitutes acceptance of the updated terms.

13. Contact Us

If You have any questions about these Terms and Conditions, including Our SMS/Text Messaging Terms, You can contact us:

  • By email: steve@sanusom.com
  • By texting HELP to Our designated short code or phone number
  • By mail: Sanusom LLC, 10 Cadillac Dr # 350, Brentwood, TN 37027, United States